NEW PATIENTS
Thank you for choosing Care Soft Dental. For your convenience, we have listed the forms you’ll need to complete and bring during your first visit, as well as what to expect when you come for your appointment including our office policies. If you have any further questions, feel free to call our friendly staff and will be glad to assist you.
WE ACCEPT:
See Our Complete Financial Policy
Accepted Insurances:
- Aetna PPO/ Sunlife
- Blue Cross Blue Shield PPO
- Ameriplan (Discount Plan)
- Ameritas
- Carefirst Blue Cross Blue Shield
- Careington INternational
- Cigna PPO
- Delta Dental PPO
- Guardian PPO
- Humana PPO
- Metlife PPO
- GEHA
- United Health Care PPO
- United Concordia
- DentaMax PPO
- Dominion Dental PPO
- Fortis PPO
- UNUM Dentalism
- Colonial Life
- Always Care Benefit
- Starmount
When you walk into the office of Care Soft Dental you will be immediately greeted by our friendly staff who are dedicated to making sure that you feel comfortable during your entire appointment. We understand that patients can feel anxious when going to the dentist, and our staff will take the time to listen to all of your concerns and help you understand exactly what your procedure is going to be like. At Care Soft Dental we pride ourselves on being an affordable family dentist that accepts a variety of insurance plans and payment options like cash and credit cards, because we want to provide a beautiful, healthy smile to everyone in the Rockville area. Call Care Soft Dental today at 301-869-7733 to see why we are the dentist of choice in the Rockville area.
CARECREDIT FINANCING
We’re pleased to offer our patients CareCredit, North America’s leader in patient payment plans. CareCredit lets you begin your treatment immediately – then pay for it over time with low monthly payments that fits into your monthly budget. CareCredit works like a credit card, but is exclusive for healthcare services. With no up-front costs, no pre-payment penalties, and no annual fees, CareCredit lets you pay over time. Learn more by visiting CareCredit.com or contacting our office. It only takes a few minutes to apply for CareCredit and you may receive an online decision in seconds!
IS MY INSURANCE ACCEPTED?
We will gladly process your insurance claim but you are responsible for your estimated portion when services are rendered. Many of the insurances we accept are listed on the left; if your specific insurance isn’t listed, please contact our office and we will help you determine eligibility.
Our accounting staff will prepare all the necessary forms for your dental benefits. However, we remind you that your specific policy is an agreement between you and your insurance company. Please keep in mind that you are responsible for your total obligation should your insurance benefits result in less coverage than anticipated. Our staff will gladly submit a pre-treatment estimate to your insurance company so that you will know what your benefits may be.
CONTACT US
We are happy to hear from you, answer your questions, and schedule an appointment. Call Care Soft Dental at 301-869-7733 or stop by our office.
15204 Omega Dr #140
Rockville, MD 20850
MAKING AN APPOINTMENT
It is easy to make an appointment for your initial examination and dental treatments with Care Soft Dental. Simply call 301-869-7733 and one of our friendly team members will be happy to assist you. If you schedule an appointment and something comes up, please call and cancel 48 hours in advance so that we can accommodate other patient requests.
YOUR FIRST VISIT TO CARE SOFT DENTAL
Walk into our lobby where you will be greeted by our friendly staff. We will provide you with new patient paperwork that includes a health questionnaire, request for your insurance information and contact information. We will also provide you with information to familiarize you with our office and how we handle things like patient privacy.
INITIAL EXAMINATION
Your initial dental exam will take around one hour. The expert staff at Care Soft Dental will ask you questions, get to know your oral hygiene routine, and listen to your health concerns. We believe in educating patients and empowering them to make good choices to improve their oral health. We will demonstrate how to properly care for your teeth and make additional suggestions as needed.
PAIN CONCERNS
We work to ensure our patients feel comfortable, and that includes minimizing their pain as much as possible. If you are undergoing a dental procedure, Dr. Daney will meet with you to discuss your pain tolerance and create a plan for pain management. Working together, we will treat your dental health problems in a way that minimizes pain and enables you to get back to your life faster.
DENTAL INSURANCE
We accept a variety of insurance providers and endeavor to accommodate our patients’ request. Please call our office at 301-869-7733 to see if we are currently working with your insurance provider.
Our pricing structure is designed to ensure that patients are able to receive the high quality dental care they deserve. If your dental insurance will not cover all of your dental treatments, we will work with you to identify a payment solution. We are health care professionals first and will work with you to make sure you receive the treatment you need.
FINANCIAL POLICY
For your convenience we accept American Express, Care Credit, Cash, Check, Discover, Mastercard, and Visa. Payment is expected at the time services are performed. Balances outstanding for over 60 days will incur a monthly 1.5% finance charge which equals to 18% per annum rate. There is a $25 returned check fee. Refunds for overpayment will be sent after all treatment is completed and insurance has been collected.
APPOINTMENT POLICY
An appointment in our schedule is a bond of trust that we will be here to serve you and you will be present for treatment. We strive to create a schedule that most efficiently provides for the dental needs of all our patients. Please arrive on-time to your scheduled appointment. Late arrivals cause schedule delays for those patients who arrive promptly for their appointment time. If time allows, late arrivals will be worked into the schedule or re-appointed to another day. We respect our patients’ time and make every effort to remain on schedule. Some visits are more complicated than initially anticipated, and emergencies may arise that could delay us. If we are significantly delayed, every effort will be made to notify you beforehand so you may choose to come later or reschedule.
CANCELLATION POLICY
We understand that things may come up, it’s very important that we receive notice of a change in plans at least 48-hours in advance. Our practice is dedicated to quality care and our doctors and team spend an extensive amount of time preparing for your scheduled visit. Cancelled and missed appointments create lost treatment time for our other patients as well as lost production time for our doctors and staff. We ask that you make every effort to give us at least a 48-hour notice if you cannot make your scheduled appointment. It is our policy to charge a patient for a broken appointment. If a scheduled appointment is cancelled prior to 48 hours notice including no shows, a fee of $50.00 – $100.00 based on the length and type of appointment will be charged to your credit card on file. Thank you for understanding the value of our cancellation policy to each of our patients.
